About this Presentation

Behavioral health clinics face complex challenges like high demand, limited resources, and increasing provider burnout. This session introduces a standard Strategy & Tactic (S&T) Tree designed explicitly for outpatient behavioral health clinics. It provides a roadmap for improvement and growth.

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

Plane
The session shows why behavioral health clinics struggle with access, burnout, and growth not because of lack of effort, but because improvement initiatives are rarely structured around a clear system goal.
It reveals how a standardized S&T Tree can translate TOC thinking into clinic-specific strategies and tactics that practitioners recognize, trust, and adopt.
The presentation hints at how protecting and optimizing counselor capacity is the prerequisite for both improved patient outcomes and financial sustainability.
It illustrates how measuring progress toward patients’ quality of life—rather than compliance metrics alone—creates a more meaningful way to manage flow, quality, and growth in behavioral health systems.

Instructor(s)

Danilo Sirias, Ph. D.

Dr. Danilo Sirias holds a master’s degree in Industrial and Systems Engineering and a Ph.D. in Business Administration from The University of Memphis. He is recognized as a TOCFE trainer and TOCICO thinking process implementer. Currently serving as a Professor in the Department of Management and Marketing at Saginaw Valley State University, Dr. Sirias specializes in leveraging the Theory of Constraints to optimize patient flow across various medical settings such as Emergency Departments, Inpatient Units, Operating Rooms, and Outpatient Clinics. Notably, he co-authored the book

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