About this Presentation
This plenary will focus on one of the biggest hurdles in TOC consulting: sustaining the change long-term. TOC implementations are known for the phenomenal results they attain in extremely short timeframes, delivering through-the-roof ROI. Nevertheless, TOC implementations seem to be subject to the same forces that many other change initiatives fall prey to. Despite the incredible results, too many companies eventually revert to their old ways and the results fade away. The good news: if there is any community that can figure out how to change that trajectory, it’s the TOC community. This session will focus on identifying the key gaps in the early stages of a TOC implementation that hinder the ability to sustain results.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
The session challenges the assumption that strong results automatically create lasting change, revealing why many successful TOC implementations quietly regress once consultants or champions exit.
It shows how sustainability depends less on the solution itself and more on whether TOC thinking, habits, and measures become embedded in daily management practice.
The presentation introduces a Goal Tree–based way of designing implementations with sustainment in mind—before results are delivered, not after they fade.
It hints at how reframing engagements, ownership transfer, and habit engineering can turn TOC from a project into an enduring way of working.
Instructor(s)
Lisa Scheinkopf
Lisa Scheinkopf founded Jenrada LLC in 2019 after more than 30 years in the TOC consulting and training field, which culminated in 14 years as a Partner with Goldratt Consulting. There, she served as global processes director, headed up the firm’s consulting practice in North America and India and headed up the Goldratt School. After working with Dr. Eliyahu Goldratt to develop the TOC Thinking Processes, Lisa wrote the definitive TOC reference, Thinking for a Change: Putting the TOC Thinking Processes to Use (St. Lucie Press, 1999). "I am proud of the fact that this is the only book on the TOC Thinking Processes that Eli Goldratt personally endorsed." Lisa has been at the forefront of TOC for more than 30 years, using her passion for breaking down barriers between people to transform the powerful breakthrough thinking of TOC into actions and results that benefit all stakeholders. Lisa has consulted to companies large and small around the world, teaching and coaching from the top floor to the shop floor. Along the way, she has developed new TOC based solutions that apply across a broad spectrum of industries. Lisa is a contributing author to the TOC Handbook (McGraw-Hill, 2010) and her articles have been published in a variety of professional publications. Her passion and knowledge, combined with a unique ability to connect with people from the podium, have gained her popularity as a public speaker on a wide range of TOC subjects. Lisa is a former TOCICO Board Member and Chairperson and in 2018, she was awarded the TOCICO Lifetime Achievement Award. Lisa has worked with hundreds of leaders, change makers and companies around the world to radically increase performance by creating an environment of innovation, inspiration, and harmony.