About this Presentation
Richard E. Zultner uses an “Eras Tour” metaphor to ask a provocative question: has there always been only one way to think about constraints, or is Theory of Constraints part of a longer and still-evolving family of constraint thinking? The session contrasts three broad eras and argues that they can be understood as related but different approaches rather than a single unchanging doctrine.
The first perspective is 19th-century “classical” constraint thinking associated in the presentation with Justus von Liebig. Zultner characterizes it as scientific work on complex organic systems such as agriculture and ecosystems, where multiple goals, interacting limiting factors and cyclical flows matter. He describes this as leverage thinking: working with the factor that enables a system to realize more of its potential. The second era is traditional TOC associated with Eli Goldratt and human-made systems such as production and projects. Here the emphasis is on a system goal, a limiting factor or constraint, and a largely linear flow of material, information or energy; the familiar weakest-link perspective focuses attention on what most limits performance. Zultner presents these leverage and limitation perspectives as complementary.
The third era is what he calls modern or hybrid constraint thinking. Rather than reproducing the entire TOC body of knowledge, modern approaches may use a subset of TOC plus other methods, tools or domain knowledge to address a particular customer-focused application. His examples position TOC+ as hybrid socio-technical approaches that can be applied to areas such as entrepreneurship, experiences or individuals, with goals, limiting factors and flows defined for that context. The deck frames this as a “hundred flowers” period in which multiple schools of constraint thinking can develop their own varieties.
The point is not that every hybrid should be called Eli Goldratt's TOC. Zultner explicitly separates modern hybrid approaches from Goldratt's original body of work while arguing that the future can still be bright if practitioners continue applying constraint thinking to new domains and integrating useful methods. His own “Jonah-Mechanic” stance closes the loop: treat TOC itself as subject to a Process of On-Going Improvement, renovate pieces that do not work in a context, start with minimum viable experiments and learn repeatedly.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
How Zultner distinguishes three broad eras of constraint thinking: classical work on complex organic systems, traditional Goldratt-era TOC for human-made systems, and modern hybrid TOC+ approaches tailored to specific domains.
Why leverage thinking and weakest-link limitation thinking can be complementary perspectives - one emphasizes realizing potential through strengths or enabling factors, while the other focuses on the factor most limiting system performance.
What “modern TOC” can mean in this framing: a subset of TOC combined with other methods, tools or domain knowledge, applied to new areas without claiming that the hybrid is identical to Eli Goldratt's original TOC.
Why the Process of On-Going Improvement can be applied to TOC itself: use minimum viable experiments, learn from what works or fails, renovate the approach and allow new schools of constraint thinking to develop.
Instructor(s)
Richard Zultner
Richard E. Zultner, Jonah - Mechanic*, is a Level 3 TOCICO Certified Implementer (TOCIC) in Critical Chain Project Management, and a certified PMI Project Management Professional (PMP). He works with frustrated project managers facing impossible challenges, teaches them how to consistently finish their projects early (in 15-25% less time), by shifting their project management paradigm to Critical Chain Project Management (CCPM).
Additionally, Richard is a Certified Quality Engineer (CQE), and Certified Software Quality Engineer (CSQE), from the American Society for Quality (ASQ). He is a Six Sigma Master Black Belt (MBB), and a QFD Red Belt. Richard is an International Akao Prize® recipient for his lifetime contributions to "Value World” communities, awarded by the International Symposium on QFD (ISQFD), and he holds the title of QFD-Architekt from the QFD Institute — Deutschland.
Formerly Richard was an Adjunct Professor of Critical Chain Project Management at the Howe Graduate School of Technology Management, Stevens Institute of Technology in Hoboken, NJ, USA.
*Jonah - Mechanics fix up old, outdated, or unused ToC elements; they renovate them — in a Process of On-Going Improvement (PoOGI)