About this Presentation
The objective is to have an effective process for making high level managerial decisions. The lack of a unified process causes sales and operations to behave according to local interests instead of the organization's global interest. Additionally, uncertainty is viewed as a threat to every decision maker. Thus too many decisions lead to inferior performance. Existing tools (i.e. cost per unit) are not sufficient. Throughput accounting currently has not been extended to cover these decisions. TA doesn't help determine what should be the product mix given existing capacity or how to expand capacity in the future. Linking sales and operations planning to the proposed decision-making process is critical.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
The session reveals that thinking aloud is not random chatter, but a structured way to expose hidden assumptions and clarify causal links in complex decision problems.
It shows how verbalizing thought processes—question by question, hypothesis by hypothesis—can uncover logical gaps and cognitive biases that impede clear choices.
The presentation illustrates how TOC’s Thinking Processes become more powerful when the reasoning behind each step is made explicit, enabling teams to challenge nuance rather than regress to intuition.
It emphasizes that making thinking visible accelerates alignment, improves shared understanding, and transforms theory into actionable decisions in collaborative environments.
Instructor(s)
Eli Schragenheim
Eli Schragenheim is a well-known international management educator, author and consultant active in various fields of management. He worked with a huge variety of organizations all over the world, including public-sector organizations, industrial, high-tech and start-ups. Since he had joined Dr. Eliyahu M. Goldratt, the famous creator of the Theory of Constraints (TOC) in 1985, Eli Schragenheim had taught, spoke at conferences, and consulted all over the globe. Eli Schragenheim is the author of several books on various aspects of management. His last book, Throughput Economics – Making Good Management Decisions, together with Henry Camp and Rocco Surace, was published in July 2019. Eli Schragenheim first book Management Dilemmas (1998) showed a variety of problematic situations in management and the rigorous analysis leading to the right solution. Next he collaborated with William H. Dettmer in writing Manufacturing at Warp Speed. In this book the new concept of Simplified-DBR, now a key concept in production planning according to TOC, was introduced. He collaborated with Carol A. Ptak on ERP, Tools, Techniques, and Applications for Integrating the Supply Chain, and with Dr. Goldratt and Carol Ptak on Necessary but Not Sufficient. In 2009 his book Supply Chain Management at Warp Speed, with William H. Dettmer and Wayne Patterson was published. In March 2015, Eli has opened a blog, now containing more than 140 articles on various topics in TOC that everybody can access.