About this Presentation
This presentation proposes a new, better way to run government. What has emerged from hundreds of TOC-based improvement projects is not just a mandate to use TOC to improve government, but to use TOC to run government. TOC has enabled dozens of managers and directors to become more effective leaders and public servants. This case study demonstrates how government leaders can revolutionize the management of government and achieve breakthrough results when they bring TOC into the DNA of government operations. Learn how managers are using throughput operating strategies (TOS), capacity models, standard operating procedures, dashboards, and quality throughput over operational expenses calculations to transform government into something we have sought for centuries: Continuously improving and learning organizations that can be trusted to operate efficiently and effectively to meet our nation's needs.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
The application of TOC concepts in the state of Texas has significantly improved government efficiency.
Identifying bottlenecks and applying efforts there can have a maximum impact on improving efficiency.
The 'Engines of Harmony in Government' - purpose, focus, and value - are fundamental to running an efficient government.
Instructor(s)
