About this Presentation
A three-part series for applying toc tools and knowledge to the process of ongoing improvement. These webinars provide participants with insights and pathways for applying TOC thinking processes for analyzing a system towards effectively designing and implementing an improvement process. Session 1 - What to change? Session 2 - What to change to? Session 3 - How to cause the change? SESSION 1 What to change? The concept of GIGO (garbage in garbage out) is well known by everyone. A good improvement project can hardly be any better than the quality of information used to design it. What is a system? What are its boundaries? How would you measure improvement? Why is the system not better now? How would you analyze the collected information? How to effectively use the TOC TP in this process? And what is the core cause? All of these are critical questions that when answered correctly lead to powerful understanding and set the base for designing powerful solutions. Explore the TOC thinking process tools including: UDE’s (undesirable effects), UDE clouds, CRT (current reality tree). SESSION 2 What to change to? As important it is to effectively define the core cause, it is still easy to go astray when coming to define the solution. How would you identify the erroneous assumption on the generic cloud? What should be the injection to invalidate it? How would you use the TOC TP to validate the direction of the solution? To develop the details needed to convert it from an idea to practical solution? Explore the TOC thinking process tools including: FRT (future reality tree) and NBR (negative branch reservation). SESSION 3 How to cause the change? Obviously, the last part where the change process can go astray is when coming to convert it from ideas on paper to execution. What are the practical steps needed for that? How would you use the TOC TP in this process? How to involve others in the process so that they make the necessary commitment? Explore the TOC thinking process tools including: PrT (prerequisite tree), TrT (transition tree) and S&T (strategy & tactics) tree.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Ongoing improvement isn’t just incremental change — it’s a structured process that benefits from TOC tools like focusing steps to ensure efforts target what truly limits performance.
Applying TOC Diagnosis tools (such as Current Reality Trees and conflict clouds) helps teams uncover root causes that standard problem-solving approaches often miss.
TOC injective thinking guides organizations to design solutions that remove core constraints rather than treating superficial symptoms.
Integrating TOC tools into daily operations creates a rhythm of improvement that is proactive, measurable, and sustainable rather than reactive or ad hoc.
Instructor(s)
Mickey Granot
Mickey Granot has been a TOC practitioner for 30 years now. Mickey spent many years working as Eli Goldratt's right-hand-man in developing the TOC body of knowledge and disseminating it to consultants and customers globally, and eventually was the CEO of Goldratt Group. Since he left the Goldratt Group, Mickey dedicated his attention into continues development of the knowhow and its practical aspects helping customers globally achieve and sustain breakthrough performance in operations and business.