About this Presentation
Set to open its doors in 2025, our innovative Emergency Department has been designed with Theory of Constraints (TOC) principles at its core. By strategically integrating buffers around bottlenecks and carving out dedicated space for a comprehensive full kit process, we aim to vastly improve patient flow dynamics, especially within our imaging/radiology department. Our department will be built around principles that we have learned from TOC and be hardwired for flow, this includes a thoughtfully designed triage space seamlessly paired with a care initiation area for initial treatments. By physically allocating space to optimize flow, we anticipate a substantial increase in system throughput, ultimately enhancing patient care and operational efficiency.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
The emergency department faces numerous bottlenecks that affect patient flow and provider burnout.
The theory of constraints can be applied to improve patient flow and reduce bottlenecks.
The design of the emergency department and the process of patient flow are crucial in improving efficiency and reducing bottlenecks.
Instructor(s)
David Boger II DO FACEP
Dr David Boger II DO, Emergency Medicine Physician and Site Medical Director for a level 2 trauma, stroke and PCI capable hospital in Virginia, USA.
Benjamin Newman MD FACEP
Dr. Benjamin Newman is an emergency physician and a managing partner of Healthcare Constraint Management, a consulting company dedicated to improving patient outcomes and operational efficiency through the application of Theory of Constraints to healthcare settings. He received his medical degree from the Boonshoft School of Medicine, after which he completed a residency in emergency medicine at Strong Memorial Hospital. He has a master's in medical management from the William E. Simon School of Business and has served in a variety of healthcare leadership roles, in including as an executive medical director, quality director, and MEC representative. Known for his adaptability and results-driven approach, Dr. Newman values relationships, high-quality care, and integrity in leadership.