About this Presentation
Join us in this illuminating presentation as we delve into the remarkable journey of Thomson Press, a leading player in the Indian sub-continent's commercial printing and allied services sector. Established in 1967, Thomson Press has not only harnessed its state-of-the-art infrastructure, highly skilled team, and cutting-edge processes but has also embraced the power of Theory of Constraints (TOC) principles. Discover how Thomson Press, operating from 4 factories in the National Capital Region, has leveraged TOC methodologies to elevate its operations to new heights. From offset printing services to automated binding, finishing, and distribution management, their dynamic approach has yielded impressive results. Witness their achievements, including becoming debt-free after two decades, maintaining employee stability during challenging times, and experiencing substantial improvements in various key performance indicators. Through this presentation, explore the numbers behind Thomson Press's success story: profits increased by a staggering 292%, throughput soared by 41%, and sales surged by 29%. The journey also encompasses enhancements in accounts receivables, inventories, and operational free cash flow, all contributing to a robust operational turnaround. Join us to glean insights from Thomson Press's journey, understand the strategies that drove their remarkable growth, and discover how they harnessed TOC principles to achieve these remarkable outcomes.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Thomson Press implemented the Theory of Constraints (TOC) in their business operations, leading to significant improvements in sales growth, profit before tax, working capital, and free cash score.
The company adopted nine key practices as part of their TOC implementation, including shifting to PVC-based pricing, focusing on new customer acquisition, improving planning, reducing inventory, and moving from monthly to weekly reports.
Despite facing obstacles such as cynicism and disbelief, and the need for a paradigm shift in mindset, these were overcome through the belief and persistence of the CEO, the realization of the value of TOC by heads of departments, and the commitment and expertise of their TOC consultant.
Instructor(s)
Cushrow Jassawala
Cushrow Jassawala is the Executive Director & Chief Operating Officer, Thomson Press. He heads the Commercial Print business with 4 manufacturing units. He is responsible for strategy, building organizational capability, ensuring operational excellence and constantly renewing the organizations readiness to embrace the future. After completing his Post-Graduation in management, he worked 23 years with the Tata Group in the White Goods business, and for the last 15 years with Thomson Press. As an evangelist in promoting the “Theory of Constraints” within Thomson Press, he made ‘Reliability’ as a Decisive Competitive Edge for Thomson Press. In the last 4 years, he has moved on to improving Free Cash Flows, and growing the Profitability of the organization. His goal is to make Thomson Press into a Values based organization, firmly embedded in delivering Customer Delight, through continuous improvement as a way of life. Thomson Press received the Visionary Award under the Value Enhancer Theme, for its efforts in “Becoming the World’s Most Reliable Printer” from Frost and Sullivan forth Economic Times- India Manufacturing Excellence Awards.
Ravi Gilani
Ravi Gilani is a globally renowned expert in evaporating cash constraints, empowering companies to achieve remarkable improvements in cash flow within weeks. As the pioneer of introducing TOC (Theory of Constraints) to Indian companies in 1998, Ravi holds the distinction of being the only Indian citizen to receive the Lifetime Achievement Award from TOCICO for his outstanding contributions to the industry.
With an industry veteran experience of over 51 years, including 30 years as a consultant and 21 years as a practitioner, Ravi has worked with numerous large and small Indian and transnational organizations across diverse industries such as engineering, automotive, consumer durables, aerospace, metals, cement, insurance, and more. Prior to his consulting career, Ravi gained valuable hands-on expertise during his 21-year tenure in operations within the automobile industry at Tata Motors and Eicher.
Ravi's groundbreaking knowledge in evaporating cash constraint has been shared at TOCICO International conferences since 2006, and his paper on cash constraint and cash buffer has been formally recognized by TOCICO as new knowledge under TOC Body of Knowledge (BOK), placing him alongside the esteemed founders of TOC, Dr. Eli Goldratt, and Eli Schragenheim.
He is the creator of several original concepts, including Cash Velocity, Free Cash Score, and Better than Before, which provide essential parameters to guide corrective actions and enhance decision-making. Many Indian companies have significantly benefited from Ravi's weekly review process based on these concepts.
As an alumnus of IIT Delhi, Ravi consistently challenges conventional assumptions and simplifies complexity while focusing heavily on metrics and review processes in his consulting assignments. He lives by Eli Goldratt's famous quote, "Measurements Drive Behavior," and is known for providing practical solutions with forthrightness and transparency.
Beyond consulting, Ravi shares his vast industry experience as a sought-after keynote speaker and workshop facilitator at international forums and industry bodies. He has been associated with IIT Delhi and SP Jain Business School as a guest faculty and passionately contributes to making Bharat the best place to live and work, fostering optimism in the nation's intrinsic potential. Presently, Ravi focuses on making organizations debt-free through the innovative concepts of Free Cash Score, weekly reviews, and Better Than Before strategies, working towards the goal of contributing to a USD 5 trillion economy.