About this Presentation

This presentation discusses the speed of change in reality and the need to change our patterns of behavior (based on the old environment) to match the new environment. We almost always change our patterns when the change is bad but almost never change our patterns based on positive changes. We must dive deeper into the assumptions related to our existing pattern of behavior and determine if they are still valid. Goldratt describes six changes in the environment and their impact on the old pattern and the need for a new pattern. Some of the changes are: 1. The speed of getting results (time to get the client signed up). 2. The speed of client results in seeing improvement (many clients see a doubling of sales in less than six months today (was 1-2 years previously). 3. The change in how we conduct the global practice (clients must now come to Israel--similar to aggregation at the top of distribution). 4. The time to teach a consultant where we trust him (was 3 years now with S&T 3 weeks of training interspersed with visiting the appropriate site, validating the assumptions, changing the assumptions to meet the company environment and auditing the site. 5. The perception of the value that the client can get in the future from the consultant (clients left because they felt they got most of the benefits already) We now sell the process. 6. What's happening in the market (we generated most of our leads in the past. Now people are coming to us asking to be a client.) We must recognize that we never KNOW. We must always recognize: Never say I know. We must also recognize that people are good. Never blame someone else. We have three things: our intuition, inherent simplicity and freedom of choice.

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

Plane

Instructor(s)

Eliyahu M. Goldratt

Dr. Eliyahu (Eli) M. Goldratt was an educator, author, physicist, philosopher and business leader, but first and foremost, he was a thinker who provoked others to think. Characterized as unconventional, stimulating, and a "slayer of sacred cows," Eli urged his audience to examine and reassess their business practices and conventional paradigms.

Eli Goldratt is known as the father of the Theory of Constraints (TOC), a process of ongoing improvement that continuously identifies and leverages a system's constraints in order to achieve its goals. He introduced TOC's underlying concepts to a wide audience through his business novel, The Goal which has been recognized as one of the best-selling business books of all time. First published in 1984, The Goal has been updated three times and sold more than 7 million copies worldwide. It has been translated into 32 languages. Since then, TOC has continued to evolve and develop, and today it is a significant factor within the world of management best practices.

Heralded as a "guru to industry" by Fortune magazine and "a genius" by Business Week, Dr. Goldratt continued to advance the TOC body of knowledge throughout his life, building on the Five Focusing Steps (known as the process of ongoing improvement or POOGI) with TOC-derived tools such as Drum-Buffer-Rope, Critical Chain Project Management (CCPM) and the Thinking Processes. He authored ten other TOC-related books, including four business novels.

Born in Israel on March 31, 1947, Dr. Goldratt earned a Bachelor of Science degree from Tel Aviv University, and a Master of Science and Doctor of Philosophy from Bar-Ilan University. He is the founder of TOC for Education, a nonprofit organization dedicated to bringing TOC Thinking and TOC tools to teachers and their students, and Goldratt Consulting. In addition to his pioneering work in business management and education, Dr. Goldratt holds patents in a number of areas ranging from medical devices to drip irrigation to temperature sensors. He died on June 11, 2011, at the age of 64.

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