About this Presentation
The COVID-19 Pandemic has plagued the world for over 18 months. Learn how one community health center used the Five Focusing Steps to provide over 50,000 vaccines in 3 months.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
The five focusing steps of TOC can be effectively applied to increase throughput, productivity, and progress towards an organization's goal.
Identifying and exploiting constraints in the process can lead to significant improvements in productivity.
The ability to adapt to shifting constraints and effectively answer the three fundamental management questions - what to change, what to change to, and how to cause the change - is crucial for successful management.
Instructor(s)
Caleb Sanford
Caleb Sandford has worked in Healthcare Administration for the last 8 years, and been a Theory of Constraints enthusiast since reading "The Goal" in business school. Caleb has led many improvement initiatives utilizing TOC concepts, including reducing patient no-show rates, increasing clinician productivity, reducing patient wait-time in the Emergency Room and outpatient clinics, as well as call center wait-times. Caleb currently serves as the Chief Operations Officer at Tiburcio Vasquez Health Center, located in Alameda County, Bay Area, California. Recently Caleb led his organization's effort to combat COVID-19, working through the challenges in healthcare presented by social distancing, telehealth, and infection control. Caleb was recognized in 2019 by the National Association of Community Health Centers with the "Geiger-Gibson Emerging Leader" award, and has presented at multiple regional and national conferences on topics of clinical practice transformation. Originally from Missoula, Montana, Caleb graduated from Saint Mary’s College in Moraga, California, and received a MBA from Brigham Young University. Caleb resides in the Sacramento area with his wife and three children.