About this Presentation

This presentation was given by Lisa Scheinkopf. This presentation is the first day of the two days of the TOCICO conference. Dr. Goldratt typically teaches the first two days of the conference. With his fight with cancer, he prepared and taught a team of TOC experts to conduct these first two days. This introductory session explains Goldratt’s planning process for this conference and the theme: Never Say I KNOW. Efrat Goldratt’s (Eli’s daughter) tree which is based on Goldratt’s book, The Choice, was discussed. To lead a full life one must have enough meaningful successes. For that the person must have stamina to overcome failures, many opportunities and the ability to collaborate with people. In order to recognize these characteristics the person must have the ability to think clearly. But in order to think clearly the person must overcome four obstacles: the perception of reality as complex; don’t accept conflicts as given; avoid blaming; and never say I KNOW. The related pillars of TOC are: inherent simplicity; every conflict can be removed; people are good; and every situation can be substantially improved. Overcoming this fourth obstacle by understanding that every situation can be substantially improved is the focus of this two-day program. Recognizing that TOC is all about substantially improving any system (doubling the goal units), what is the process for accomplishing these results? The huge jump in improvement is possible because a solid base is present. The Standing on the Shoulders of Giants process (SOSG) is outlined as: 1. Identify a giant, not a choopchick. 2. Identify the enormity of the area not addressed by the giant. 3. Get on the giant’s shoulders. 4. Identify the conceptual difference between the reality that was improved so dramatically by the giant, and the area untouched. 5. Identify the wrong assumption. 6. Conduct the full analysis to determine the core problem, solution, etc. This process is described in detail with respect to Goldratt’s article by this name and applied to two topics over the next two days. The process is about creating dramatic new knowledge in each topic. For the first day project management was selected as the topic and for the second day was shifting from the red curve to the green curve.

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

Plane

Instructor(s)

Eliyahu M. Goldratt

Dr. Eliyahu (Eli) M. Goldratt was an educator, author, physicist, philosopher and business leader, but first and foremost, he was a thinker who provoked others to think. Characterized as unconventional, stimulating, and a "slayer of sacred cows," Eli urged his audience to examine and reassess their business practices and conventional paradigms.

Eli Goldratt is known as the father of the Theory of Constraints (TOC), a process of ongoing improvement that continuously identifies and leverages a system's constraints in order to achieve its goals. He introduced TOC's underlying concepts to a wide audience through his business novel, The Goal which has been recognized as one of the best-selling business books of all time. First published in 1984, The Goal has been updated three times and sold more than 7 million copies worldwide. It has been translated into 32 languages. Since then, TOC has continued to evolve and develop, and today it is a significant factor within the world of management best practices.

Heralded as a "guru to industry" by Fortune magazine and "a genius" by Business Week, Dr. Goldratt continued to advance the TOC body of knowledge throughout his life, building on the Five Focusing Steps (known as the process of ongoing improvement or POOGI) with TOC-derived tools such as Drum-Buffer-Rope, Critical Chain Project Management (CCPM) and the Thinking Processes. He authored ten other TOC-related books, including four business novels.

Born in Israel on March 31, 1947, Dr. Goldratt earned a Bachelor of Science degree from Tel Aviv University, and a Master of Science and Doctor of Philosophy from Bar-Ilan University. He is the founder of TOC for Education, a nonprofit organization dedicated to bringing TOC Thinking and TOC tools to teachers and their students, and Goldratt Consulting. In addition to his pioneering work in business management and education, Dr. Goldratt holds patents in a number of areas ranging from medical devices to drip irrigation to temperature sensors. He died on June 11, 2011, at the age of 64.

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