About this Presentation
Public healthcare systems experience difficulties in dealing with ever increasing demand, higher life expectancy and the shrinking budgets. Increased the throughput (20-40%) with concurrent reduction in lead times (30-50%) were achieved in Israeli hospitals and clinics by focused implementation of effective managerial concepts and tools. Our experience shows that the performance of Emergency Rooms (ERs), Operating Rooms (ORs), laboratories and imaging clinics as well as the synchronization of ERs and Internal Medicine wards can be significantly enhanced, using the existing resources. It became evident that reduction of lead times (e.g. the length of stay in the internal medicine wards) and the reduction of direct expenses does not endanger the quality of medical care – it is actually improved. This is especially true since the reduction in lead times and expenses is achieved by cutting wasted times as well as unnecessary hospitalizations, consultations and tests. The implementation aspect is obvious very important and it will be deliberated along with means for assuring the long-range sustainability of the improvement steps. Dealing with the complexity of the full-scale hospital is discussed. How can we better synchronize the in-coming stream of patients (from the ER to the internal medicine wards) with the release of patients from wards? How do we eliminate the wasted time of physicians and nurses? The complete kit concept in ORs, imaging clinics, admission processes and requests for expert opinion is described. Time-based control over the progress of the treatment plan is described. How do we eliminate unnecessary (and risky) waiting times of patients?
What Will You Learn
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Instructor(s)
Shimeon Pass
Shimeon Pass holds B.Sc. and M.Sc. in Chemistry from the Technion, Haifa, and from the Weizmann Institute, Israel, and an MBA from Tel Aviv University, the Coller School of Management. Working in the past for IBM in the ERP group, Mr. Pass has also specialized in the implementation of advanced managerial methods to enterprise information systems. Mr. Pass specializes in applying Focused Management and TOC in R&D organizations and project management. His papers on value creation and performance improvement appeared in leading practitioners and academic journals. Oxford University Press published his book on healthcare management. His book, "Focused Management: Doing More with Existing Resources" was published by John Wiley & Sons. In 2012 his work "Justice In Time: Applying TOC to Law Courts Systems" (with Boaz Ronen and Shany Azaria) won the Dr. Eliyau M. Goldratt Foundation prize.