TOCICO

Government is under incredible pressure right now. The economic crisis has hit it with a double whammy: exponential increases in demand and dramatically reduced resources. Government simply doesn’t have the capacity to do all the good it wants to do in this world. How have governments responded to these new pressures? By trotting out the old ideas. More blue ribbon panels, travel moratoriums and calls for accountability. They cut back on paper clips and cut out the training. They outsource, upgrade and right size. Meanwhile droves of new customers are left waiting for help. The house of government doesn’t need another layer of paint or some new carpet it needs an extreme makeover. And just like on the show it needs it done fast! This presentation makes obvious the real problems plaguing government, how you can join the crew and gives you the tools to complete the makeover. You will learn: The one and only thing government needs to focus on to get out of this crisis How government can perform its vital functions 80% faster at less cost with better quality The DNA of government complexity and how we can genetically modify it How to spot the 'moldy' thinking that is making government employees sick How to get rid of 40% of an agency’s workload Where the hidden costs of government are Why technology isn’t the answer. Most importantly TOC practitioners will learn a new way of seeing the work of government and learn how they can help make that work great.