About this Presentation
The argument: Several TOCICO members read MD John Kenagy’s 2009 book describing “Adaptive Design” with interest. It maintains that Toyota’s decisive competitive edge is sharpened mostly by their DNA that empowers supervisors as teachers and leaders and employees as problem-solvers. It recommends the scientific method of problem solving with A3, for use at healthcare’s frontlines to guide and document improvement “experiments” with discipline and structure. It also advocates the why of “Ideal Patient Care” with the how of improving healthcare - one problem at a time, as close in time and place to its initial occurrence as possible. For many TOC practitioners, this approach appears to have potential conflicts with fundamental TOC principles. Our argument is that it’s both feasible and advantageous to adopt Adaptive Design’s attributes, while maintaining the TOC advantages. Possible counter-points are provided. The conflict is provided and can be broken by recognizing an erroneous assumption.
What Will You Learn
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