About this Presentation

All business and government entities today are affected by, if not dependent on, information technology (IT). Some enterprises have a digital constraint because their IT limits the products and services they deliver. However, even when IT is just a support function, it may range from an occasional to a persistent bottleneck. This webinar discusses factors that lead to misalignment between technical strategy and business strategy. It then covers steps that managers can take to bring business and technology into alignment. For further learning, checkout John's latest book, Exceeding The Goal, which has been referred to as "the bible for applying TOC to professional services."

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

Plane
IT can be a bottleneck in businesses, but it doesn't have to be if managed effectively.
The shift towards cloud computing is changing where the constraint in the IT organization may be.
Agile methodology is a popular approach in software development, but it may not be suitable for all projects.

Instructor(s)

Dr. John Ricketts

Dr. John Ricketts’ career spans manufacturing, academia, and information technology. His job roles include distinguished engineer, consulting partner, chief technology officer, and corporate strategist. He is author of “Reaching the Goal,” which adapts Constraint Management for service operations, and “Exceeding the Goal,” which applies Constraint Management to technical strategy.

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