About this Presentation
The last century was the stage of an impressive evolution in healthcare: we are living longer, and the population is growing. However, these improvements led to a higher and rising demand for healthcare services. Despite an ever-increasing investment in healthcare, lack of capacity and timeliness are still affecting every country. Current management methods are not providing an effective solution to this crisis. Frequently, the bad/outdated policies that healthcare organizations are using to manage their resources and patient flow are the problem. Potential solutions, like Lean and Six Sigma, provide limited benefits and still incur in the same problems: high investments and long implementation time. Healthcare organizations that adequately applied the TOC achieved impressive results. A recent study about TOC in healthcare (based on academic articles and TOCICO video proceedings) reported improvements in productivity – more patients treated – and in the timeliness of care – which leads to better outcomes. Applying TOC basic principles and three POOGIs can be implemented in a few weeks and usually does not require additional cost. TOC principles and POOGIs can be applied in healthcare to address the core conflicts and undesirable effects. Examples include family medicine practice, imaging practice, emergency departments, inpatient bed management, and home care. Video length: 48:41. PDF: 60 slides.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Gustavo Bacelar
GUSTAVO BACELAR (PhD) helps healthcare organizations achieve major performance improvements from existing resources. Introduced to Theory of Constraints (TOC) in 2005, he has been using this management methodology for business and life ever since. In Brazil, he implemented TOC in his ophthalmology practice (in a hospital and in his private practice) and was able to attend 64% more patients (without overtime, at no extra cost) providing better care. In Portugal, Gustavo has been working with TOC since 2012 in several areas of health (e.g. pharmacy, obstetrics) and taught a course on TOC in Healthcare (theme of his PhD) at the Faculty of Medicine of the University of Porto (FMUP). He has 2 MD degrees – from Brazil (EBMSP) and Portugal (FMUP) –, holds an MBA (FGV), a Master of Medical Informatics degree from FMUP and is a PhD (FMUP). Additionally, he is a proud member of TOCICO (Theory of Constraints International Certification Organization).