About this Presentation

The conflict is of having a coffee pot in my office or not. I am the designer and interruptions can cost us millions of dollars. A brief history of the thinking processes (TP) was given. A contradiction carries the DNA of a deep seated core conflict therefore contradictions must also carry fragments of the assumptions of that deeper core conflict. Therefore it is possible to follow the train of assumptions and discover the core conflict. Look at conflicts between finance and operations. If you have quarterly bonuses then make bonuses based on finance instead of customer needs, operations capabilities, etc. By interrogating the assumptions we can dive deeper into our understanding of the environment.

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

Plane

Instructor(s)

John L. Thompson

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