About this Presentation

This presentation describes the implementation of critical chain (CC) in Boeing. The presenter describes his first use of CC which was quite successful. He then describes its use on another project. Fleet support engineering includes service bulletins and maintenance manuals, airplane on ground (AOG) support, daily repair design and approval, and aging aircraft support. Rapid response is critical. The situation in 2007 was described as a crisis mode with being behind on everything, having dissatisfied customers, deteriorating morale, pending initiatives on the horizon, etc. The reservations to the strategy and changes made are discussed. The results of implementing CC in this arena are provided. Principles and practices for working together are provided.

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

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