About this Presentation
In TOC, we make a point of ensuring that implementers are prepared to obtain buy-in by tackling the layers of resistance to buy-in. However, not everybody in the organization needs to be bought-in. During this session we look at how to identify who needs to be bought-in and to what, as well as the timing of that buy-in. We look at who else needs information only, or information and training. Finally, we address that need to realign behavioral patterns. In other words, if the organization has a habit of doing something one way or responding in a certain matter, the fact that they have bought-in and been trained does not overcome the old habit. Additional elements must be put into place to create new habits.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Buy-in is a critical aspect of organizational transformation, but it doesn't fit every situation. Understanding who needs to buy-in and when is crucial.
There is a difference between buy-in, information, training, and communication. These aspects should not be conflated during the process of organizational transformation.
Not everyone in a large organization needs to be bought in. It's important to identify who needs to be informed, who needs to make decisions differently, and who needs to know how to access software.
Instructor(s)
