TOCICO

Among the different cloud types, the UDE cloud is most challenging and demanding as it requires the biggest number of skills and has the highest degree of responsibility as it seeks to solve a system, rather than an individual, problem. The major role and contribution of the UDE cloud is to unfold a manager’s understanding of their reality and to guide their thinking to allow them to take conscious actions that will significantly improve the performance of their systems. At the same time mistakes in UDE clouds could throw the whole system into actions that can be harmful. The key processes of working with UDE clouds are: identifying and wording several UDEs; constructing each individual UDE cloud in such a way that it will manifest its respective UDE and be logically sound; consolidating UDE clouds to identify a more generic cloud; revealing assumptions justifying logical connections; challenging assumptions and finding a solution through designing an injection / set of injections. Every process is a demanding logical work. In this master class we will look into two areas: 1) while building an UDE cloud o difficulties to determine what is in box B, which leads to a common mistake of a mirror reflection between an UDE and boxes B and/or D; o difficulties in wording C as a system’s need; 2) while consolidating o difficulties in finding a common aspect among the consolidated entities. Inability to overcome these difficulties in a quick and effective way leads UDE cloud users to become frustrated and discouraged when they feel that they are unable to consolidate, or that building UDE clouds did not add to their understanding of their reality. In the master class we will look into examples of common mistakes, and offer concrete techniques to help with both building a good UDE cloud and the consolidating process.