About this Presentation
This paper summarizes the lessons learned so far in opening up the health industry to TOC and provides the details of our latest work in reducing the queues for elective operations. Key learning points include: 1. Dealing with which current policies to challenge and what to leave to the future. 2. Better understanding of the critical distinction between planning and execution. 3. Reducing uncertainty by limiting the horizon of the planning. Benefits to attendees: 1. Exposure to a challenging project in the middle: being able to participate in dilemmas that are active now. 2. Getting ideas that could work in other service organization. 3. Widening one’s perception on the usage of TOC in non-profit organizations.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Alex Knight
ALEX KNIGHT BSc, MBA Alex’s fascination with the Theory of Constraints started with a chance meeting with Dr Eli Goldratt. After meeting Eli, Alex realized the biggest breakthrough needed was in how we run and transform businesses. His first exploration with TOC was when he was at Ashridge Business School and was soon teaching TOC on all major executive open and tailored programs. He became a Board Member and led their international consulting activities for fifteen years. This involved working all over the world with many international businesses including Unilever, Hewlett Packard and American Express. Alex is globally recognized for his close work with Dr Eli Goldratt in bringing the Theory of Constraints to health and social care. His work around the world over the last three decades with leaders in health and wellbeing is encapsulated in his business novel, Pride and Joy. This has been translated into Japanese and French. It not only provides a blueprint for transformational change in health and social care but also highlights the key stages of analysis and innovation that are required to create a breakthrough in any industry. Alex's work is guided by his time spent with Dr Goldratt. It is through a combination of coaching executives in what not to change, laser-like focus on the few key leverage points to change and the development of true innovation in these selected areas that Alex believes leaders can better understand their own assumptions, achieve step changes in their own performance, the teams they work in and the areas they are responsible for. Alex’s passion is to demonstrate that TOC is not a methodology to be carried out by unique individuals but can be a practical process taught to everyone allowing the whole organization to participate in breakthrough thinking.
Eli Schragenheim
Eli Schragenheim is a well-known international management educator, author and consultant active in various fields of management. He worked with a huge variety of organizations all over the world, including public-sector organizations, industrial, high-tech and start-ups.
Since he had joined Dr. Eliyahu M. Goldratt, the famous creator of the Theory of Constraints (TOC) in 1985, Eli Schragenheim had taught, spoke at conferences, and consulted all over the globe.
Eli Schragenheim is the author of several books on various aspects of management. His last book, Throughput Economics – Making Good Management Decisions, together with Henry Camp and Rocco Surace, was published in July 2019.
Eli Schragenheim first book Management Dilemmas (1998) showed a variety of problematic situations in management and the rigorous analysis leading to the right solution. Next he collaborated with William H. Dettmer in writing Manufacturing at Warp Speed. In this book the new concept of Simplified-DBR, now a key concept in production planning according to TOC, was introduced. He collaborated with Carol A. Ptak on ERP, Tools, Techniques, and Applications for Integrating the Supply Chain, and with Dr. Goldratt and Carol Ptak on Necessary but Not Sufficient. In 2009 his book Supply Chain Management at Warp Speed, with William H. Dettmer and Wayne Patterson was published. In March 2015, Eli has opened a blog, now containing more than 140 articles on various topics in TOC that everybody can access.
