About this Presentation
The back office (billing) phase of hospitals is a source of challenge and of low hanging fruit. The volume of backlog to process charts accurately to ensure maximum reimbursement is vital to attaining throughput: the more errors, delays, etc. that occur exposes hospitals to possible fraud and contributes to uncollectible revenues. This session demonstrates how the five focusing steps (5 FS) were applied to align the efforts of the back office for a Florida hospital.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
The speaker identifies the coding department as a bottleneck in the process and suggests changes to improve its efficiency.
The speaker discusses the challenges of implementing these changes, including potential resistance from other departments and the need for increased capacity in the coding department.
The speaker suggests that the changes could result in significant financial gains for the hospital.
Instructor(s)
