About this Presentation
This presentation shows how to simplify complexity in one example; how to explore the potential of this process; etc. An information technology (IT) project is used. The project is out of control; where do we cut; what do we cut; etc. Four dilemmas were identified: pooling similar requirements; fight redundancies; quality of requirements and internal development versus not internal development. The fourth dilemma (internal development) was put in a current reality tree (CRT). The CRT was based on the evaporating cloud (EC) turned 90 degrees with assumptions added. In order to insure that the development team is working at full capacity we applied critical chain project management. This decision-making process of using the EC (CRT) and FRT for preparing and substantiating decisions was quite effective.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Complexity can be managed by making well-founded decisions early on.
Bad decisions can lead to increased complexity, creating a vicious cycle.
The use of the TOC thought processes can help in managing complexity in a project.
Instructor(s)
Bettina Zürcher
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.