TOCICO

Kelvyn Youngman provides a: triangle diagram with three sides. The base is linear serial dependency (project or production environments), and the two sides are convergent serial dependency (organization structure and accountability) and divergent serial dependency (responsibility). In organizations we add management layers with dependencies and variations. These dependencies up and down the hierarchy is what cause good people to go bad. Sergey Socratically identified situations where the audience did bad things or had bad things done to them (you work hard and are rewarded only with more volume and complex work while others do substandard work and are given little additional work if any.) Why do normal people go and murder other normal people in organizations? Most organizations are set up in a win-lose environment. If you are a CEO or manager you need to set up the organizational conditions correctly then you create win-win solutions. If you set up the dependencies in the right way the organization can flourish. Policies, procedures, and measures set behavior. You can set up win-win but not win-win-win-win solutions. This multiple wins (>3) solution sets up collusion which causes the dark side of the organization.