About this Presentation
This presentation will study the wrong assumptions that are causing diminishing returns and how new assumptions can drastically improve quality. Usually, quality management, such as 5S, is one of the key instructions that management among Japanese manufacturers will direct Gemba to do, since management believes that neatness of Gemba brings good quality. So it’s necessary to first, clean up the Gemba by 5S. However, these kaizen/5S activities are just corresponding to the effects, not to the causes. Therefore, the kaizen/5S efforts gradually show diminishing returns. In this case study, quality has been improved drastically by solving flooded Gemba, i.e. stagnated flow which has been dissolved by TOC. How important it is to correspond to the primary cause, not to the effects, is revealed in this presentation.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
