About this Presentation
This presentation explains how TOC has been adapted for use in professional, scientific, and technical services (PSTS). Such services are highly customized and delivered on demand, so they are dramatically different from the manufacturing and distribution sectors where TOC began. Consequently, every TOC application requires some adaptation. Nevertheless, it shows that TOC can be applied across the full spectrum of services industries, which comprise the majority of today’s economy.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
