About this Presentation
There is significant practice-based evidence that TOC principles offer government powerful solutions that can be leveraged locally and globally to enable government to meet worldwide issues. This presentation takes a close look at situations where TOC has been applied to government and assess the results. Experiences in state government, across the nation, and discussions with TOC practitioners in government can provide us with evidence of success. As we look out nationally across government, common pain points and their TOC cures are starting to emerge. This presentation will: describe a symptom in government; list the kneejerk response used by government; discuss the applicable TOC core principle and tool(s); and provide results. Here are a few examples: symptom: Overwhelmed by backlog; temptation: Hire more people; toc principle: Apply 5 focusing steps; results: Constraint exceeds demand, eliminating backlog; symptom: Too many tasks; no focus; temptation: More meetings; communications; accountability; TOC principle: Blue light story. Spend our time on the right things; results: We only have on our desks tasks we can work on; symptom: Conflicting guidance; temptation: Compromise; TOC principle: Evaporating cloud; results: Assumptions exposed. Win-win solutions. Video length: 100:16. PDF: 38 slides.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Government systems globally are not ready to face the challenges of our time and are not becoming more efficient.
Applying the Theory of Constraints can help improve government efficiency and effectiveness.
Avoiding common pitfalls and temptations such as hiring more people to solve backlog issues can lead to more sustainable solutions.
Instructor(s)
