About this Presentation
This presentation highlights the transformative impact of the Theory of Constraints (TOC) in Oral and Maxillofacial Surgery (OMS) settings, using two case studies - a private and a public clinic. In both instances, the TOC application resolved operational inefficiencies, enhancing patient access to care, reducing the wait time to see the specialist, improving the quality of clinical outcomes, and resulting in better financial results for both organizations. TOC helped streamline patient flow and resource utilization resulting in better staff satisfaction and retention. Patient satisfaction across both practices shows significant improvements. These cases signal the wide-ranging utility and benefits of TOC in OMS practices. Given the demonstrated effectiveness, we urge TOC experts to consider championing its broader implementation in healthcare. These case studies provide robust evidence of TOC's impact and practical insights for refining operational performance.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
The speaker has been implementing TLC and Six Sigma Lean Systems in healthcare since 1999, with the aim of improving practices.
Despite facing numerous challenges, the speaker has found these systems to be robust and adaptable to organizations of any size.
The speaker emphasizes the potential of healthcare improvement, particularly in terms of increasing access to care and improving population health.
Instructor(s)
