About this Presentation
Solid Light, a 25-year-old design-build firm specializing in immersive storytelling, recognized that while profitable, their project management practices were limiting their potential. After exploring various methodologies, they chose Critical Chain Project Management (CCPM) as the catalyst for transformation.
This session explores Solid Light’s CCPM journey, highlighting key challenges and breakthroughs. From overcoming siloed departments to implementing full kitting, reducing multitasking, and prioritizing workflow, they adapted CCPM to a creative environment. A shift in client collaboration also improved communication and project flow.
The impact was significant: increased profitability, stronger company culture, greater confidence in taking on larger projects, and reduced stress in fabrication. This case study shares key takeaways, offering practical insights for creative teams looking to adopt CCPM and sustain long-term success.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
How a Creative, Design-Driven Organization Transformed Its Project Delivery Approach
Lessons in Leadership Alignment and Organizational Change
Practical Strategies for Managing Stakeholder Expectations in Creative Environments
Instructor(s)
Jackson King
Prior to becoming the Director of Project Management at Solid Light, Jackson was hired as a Fabrication Specialist. He was the lead Fabrication Specialist for Heaven Hill Bourbon Experience and was promoted to Fabrication Project Coordinator. Jackson has been a craftsman throughout his career, leveraging a systematic methodology from years of first-hand experience in scenic carpentry, woodworking, metal fabrication, and cabinetmaking. He has also built sets for the noted Steppenwolf Theatre and other Chicago-based theater companies.
Jackson’s dedication and knack for heading off problems before they derail a project led to his position as a Project Manager where he worked on many successful museum exhibits, branded environments, retail experiences, and various hospitality venues. Now as the Director of Project Management, Jackson converts his experience-backed knowledge to lead the Project Management team to new ways of thinking.
Chris Mozier
Chris Mozier, Chief Operating Officer
An innovative problem-solver, Chris takes an exacting look at Solid Light’s diverse projects and ensures they all have the necessary resources and timetables to become world-class visitor experiences.
Chris began his career as a visual artist and sculptor, later specializing in high-end custom fabrication for a variety of museum and exhibit projects. Joining the Solid Light team in 2014, Chris previously served as Fabrication Manager and Director of Project Management. His management style and insight into how the creative process, fabrication, and project management work together successfully is invaluable in his current role as Chief Operating Officer.
Hilbert Robinson
Hilbert Robinson recently Joined Fluke but prior to that he was a consultant with Goldratt Consulting North America. He is also Director, TOCfE Jamaica. Before GCNA, he was Director of the Operations Project Management Office for Delta Air Lines. Prior to this position, he was Program Manager for Critical Chain Project Management at NOVACES. He is a Certified Theory of Constraints Practitioner and has 20+ years’ experience in Performance Improvement, Project Management, Lean Manufacturing, Industrial Engineering, and Theory of Constraints, in the US and internationally. Mr. Robinson started his career as a Marine Engineer, then went on to spend five years designing solid waste recycling facilities. Mr. Robinson later joined The Boeing Company where he became an Internal Expert in the Theory of Constraints, providing coaching and implementation support to several groups within the company. Since leaving Boeing, Mr. Robinson had consulting stints with Vector Strategies, Afinitus, NOVACES, before Goldratt Consulting North America.