About this Presentation
Mas Kapital is a microfinance company located in Mexico. Since 6 years ago they are growing very fast but they were worried about the imminent threat of losing control of the processes and they decided to adopt the TOC philosophy in order to stabilize the company and then look for the big jump in their financial market. They started to adopt some TOC key concepts around 2010. In that year they met Dr. Goldatt and they decided to make a full TOC implementation, embarking on a Viable Vision project. Since the beginning we utilized some TOC tools in order to identify the undesirable effects across the organization and started to understand the root conflict. From there, we identified the main constraint as the credit analysis process, then we subordinated all the company efforts in order to only process good potential customers and filter them in a better way to reduce credit risk and reduce debt, at the same time we divided the sales force in order to focus the collection activity and align the promotion process to the real needs of the company. Once we had the operations under control, we utilized the TOC thinking tools to identify a significant need of the market and designed an excellent offer based on that. The new offer has been replacing the old one with success and enhanced growth in loans placed. David Ojeda is the CEO of this company and he is a true believer of Dr. Goldratt’s philosophy and he will be glad to share this experience with the TOC community.
What Will You Learn
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Instructor(s)
