About this Presentation
By standing on the shoulders of giants in public administration, business management, and the Theory of Constraints, this presentation centers upon the importance of governments’ ability to meet the needs of society by consistently producing quality public value. TOC has the ability to align goals, strategy, focus, behavior, and processes in the public sector, but many of the giants who developed these innovative concepts have never met the giants of public management; this presentation aims to change that and point the way forward for government.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Theory of Constraints (TOC) can potentially help government accomplish constraints management.
There is a confidence crisis in government due to lack of efficiency and productivity.
Improving routine tasks in government can better prepare it for handling crises.
Instructor(s)
Alfredo Mycue
Alfredo Mycue is the Co-Founder of ReEngine Consulting, LLC. His firm enables educational institutions and public sector organizations to attain operational excellence through continuous improvement.
Alfredo is a retired Army Lieutenant Colonel and Airborne Ranger. The major positions he has held include:
• Stryker Infantry Battalion Commander in Baghdad, Iraq
• US Embassy’s Advisor to Korean Army
• Assistant Professor at United States Military Academy at West Point
• Manager of Community Affairs for Texas
• Director of Business Transformation at Texas Workforce Commission for 7 years, functioning as senior Texas government improvement expert
• Director of Strategy, ReEngine Consulting
Alfredo is a graduate of West Point, the Command and General Staff College, holds a Master in Diplomatic History from Tulane University, and has a Master in Public Affairs from the LBJ School of Public Affairs at the University of Texas, where he now teaches a Government Quality and Improvement course at the Governor’s Center for Management Development. He is a Ph.D. student at the Trachtenberg School of Public Policy and Public Administration at George Washington University. He has the Project Management Professional (PMP) credential, is certified as a Theory of Constraint’s Jonah, and is a Master Six Sigma Black-Belt (MSSBB) in efficiency and quality.