About this Presentation

There have been many critical chain project management (CCPM) implementations within The Boeing Company and several have received company-wide acceptance and encouragement for the results achieved thus far. Despite great initial results, sustained throughput improvements have been modest and there is still a substantial amount of bad behaviors occurring. It is apparent that The Boeing Company needs a method to maintain and improve their CCPM maturity. The following document establishes a capability maturity model (Capability Maturity Model®, Carnegie Mellon) representation of a CCPM project execution management process. Additionally, this presentation provides an analysis to support a capability maturity assessment of a Customer Support Engineering organization. The analysis represents 24 months of project data produced by teams within the organization which are dedicated to using the outlined project execution management process.

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

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