About this Presentation

Whether we are talking about Walter Shewhart, Edwards Deming, Claude Shannon, or Eliyahu Goldratt the Ghost is always non-deterministic noise. In fact, in Beyond the Goal, Goldratt points this out on how physicists think differently, making the comment that Dr. Deming and himself were both educated physicists. Actually, Shewhart was also an educated physicist. Shannon’s PHD was pretty close as it was in Algebra for Theoretical Genetics. They all had different practices and theories but they all approached the problem in a common way. The point being that they all were well versed in the Theory of Errors and what could be called non-deterministic way of thinking. The noise for Shewhart and Deming was variation, for Shannon it was signal noise and for Goldratt it was local optimization and bottlenecks. In this presentation we are going to cover a brief history and parallels of how noise has been managed over the years all the way to modern DevOps and DevSecops operations. We will show how Statistical Process Control, Information Theory, and Theory of Constraints all align against one common enemy - The Ghost in the Machine that is Noise.

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

Plane
Understanding variation is key to managing complex systems
The importance of involving the people who do the work in change efforts
The need to understand the true complexity of systems, not just the surface-level framework

Instructor(s)

John Willis

John Willis is Senior Director of the Global Transformation Office at Red Hat Prior to Red Hat, he was the Director of Ecosystem Development for Docker, which he joined after the company he co-founded (SocketPlane, which focused on SDN for containers) was acquired by Docker in February 2015. Previous to founding SocketPlane in Fall 2014, John was the Chief DevOps Evangelist at Dell, which he joined following the Enstratius acquisition in May 2013. He has also held past executive roles at Chef and Canonical. John was one of the earliest cloud evangelists and is considered one of the founders of the Devops movement. John is the author of 7 IBM Redbooks. He is also the co-author of the “Devops Handbook” and “Beyond the Phoenix Project” along with author Gene Kim.

Become a Member Today

Ignite your TOC journey—gain powerful tools and insights, connect with a global network of innovators, and invest in your growth with everything TOCICO membership has to offer.