TOCICO

Alfredo Mycue is the Co-Founder of ReEngine Consulting, LLC. His firm enables educational institutions and public sector organizations to attain operational excellence through continuous improvement. Alfredo is a retired Army Lieutenant Colonel and Airborne Ranger. The major positions he has held include: • Stryker Infantry Battalion Commander in Baghdad, Iraq • US Embassy’s Advisor to Korean Army • Assistant Professor at United States Military Academy at West Point • Manager of Community Affairs for Texas • Director of Business Transformation at Texas Workforce Commission for 7 years, functioning as senior Texas government improvement expert • Director of Strategy, ReEngine Consulting Alfredo is a graduate of West Point, the Command and General Staff College, holds a Master in Diplomatic History from Tulane University, and has a Master in Public Affairs from the LBJ School of Public Affairs at the University of Texas, where he now teaches a Government Quality and Improvement course at the Governor’s Center for Management Development. He is a Ph.D. student at the Trachtenberg School of Public Policy and Public Administration at George Washington University. He has the Project Management Professional (PMP) credential, is certified as a Theory of Constraint’s Jonah, and is a Master Six Sigma Black-Belt (MSSBB) in efficiency and quality.

Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits. Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams. Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.

Micheal Giles is a Business Architect at the City of Winnipeg (Canada). His career to date has focused on organizational improvement through roles in performance auditing and business architecture. Micheal became a TOC fan after hearing Beyond the Goal in 2020. Micheal is certified in TOC Fundamentals. He holds a Master’s in Public Administration, and is also a Charter Professional Accountant, Chartered Accountant, and a Certified Business Architect (CBA)®.

Guido Bacharach, Former Head of Strategy and Digitization Unit at the Stiftung für Hochschulzulassung in Dortmund. After his university studies he has held predominantly management positions, especially in the sales area and in public services. The focus of his work is on strategic digitization, process improvement, and project management. He is co-founder of the TOCICO SIG “TOC in Government.