About this Presentation
Explore how Artificial Intelligence is impacting the Theory of Constraints (TOC) field; including a discussion on how AI can support TOC implementations, the risks and benefits of integrating/using AI, and whether AI could potentially replace TOC consultants presented by Mirta Fagundes dos Santos.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Insights into how AI can be used not just as a tool for automation, but as a thinking partner that accelerates TOC logical processes by helping structure cause-and-effect, surface assumptions, and support decision framing.
Recognition that AI’s true value in TOC comes from its ability to enhance clarity and consistency in modeling, not from replacing human judgment or strategic oversight.
Observations on how integrating AI with TOC frameworks (like logic trees and buffer management) can help teams more quickly explore future reality scenarios and test solution hypotheses.
Examples of how disciplined use of AI within TOC workflows helps reduce effort on low-value tasks, giving practitioners more time to focus on constraint identification and systemic improvement.
Instructor(s)
Mirta Fagundes dos Santos
Mirta Fagundes is a longtime Theory of Constraints (TOC) practitioner and behavioral science enthusiast with extensive experience applying TOC thinking to organizational improvement.
She previously served as Managing Director of ViAGO, a management consulting firm specializing in the Theory of Constraints Thinking Processes.
Mirta currently serves as Team Leader of Artificial Intelligence at WiseTech Global, a leading provider of software solutions to the global logistics industry. In this role, she focuses on the application of artificial intelligence to process automation.
She brings together deep expertise in TOC, behavioral science, and artificial intelligence to help organizations improve decision-making, streamline processes, and achieve better outcomes.