About this Presentation
The global economic troubles of the past few years have created significant challenges for governments around the world, and highlighted the critical importance of running government operations more effectively and efficiently. While TOC offers tremendous potential for government to make the great strides that are needed, it faces significant challenges in displacing the more common and less effective methods, including: slashing services / programs, re-organization, technology investments, and lean / six sigma, among others. This presentation discusses the unique challenges governments face (vs. for-profit organizations) both generally, and in applying TOC, and explores some novel techniques for launching and sustaining TOC in government organizations. We share examples and illustrations from several US states who have achieved success with TOC and who are now expanding their efforts state-wide.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Learn how Theory of Constraints was applied to improve operations and service delivery in state government contexts by clearly defining goals and focusing on system constraints.
Understand practical ways to use TOC’s five focusing steps — including selecting control points and aligning work around them — to reduce backlog, improve turnaround times, and increase throughput.
See examples of measurable performance improvements from real state agencies where constraint-focused strategies helped cut processing times and operating costs.
Instructor(s)
Kevin Fox
Kevin Fox works with motivated leaders of established companies to increase revenues, improve operational effectiveness and efficiency, and reduce costs while meeting all compliance requirements. He believes that great businesses are built on great execution and that understanding a company’s constraints is the essential starting point for meaningful improvement. When organizations consistently focus on their constraints and align their teams accordingly, the results that can be achieved are nearly limitless.
Kevin began his career in 1985 working with the founders of the Theory of Constraints (TOC), most notably Dr. Eli Goldratt and his father, Bob Fox. Through this experience, he learned the critical importance of viewing businesses holistically. As organizations grow in scale and complexity, maintaining this holistic perspective becomes increasingly challenging; Constraints Management provides a powerful framework for cutting through the noise and identifying the true leverage points in any enterprise.
These principles have enabled Kevin to help leaders achieve significant bottom-line improvements across a wide range of industries, services, and government organizations. Working with engaged and motivated leaders around the world has been one of the most rewarding aspects of his work.
In 2015, Kevin released his book Aligned & Engaged, which brings together many of the most effective strategies developed over more than 30 years of experience.