About this Presentation
This presentation demonstrates the use of an operational risk assessment and the change matrix conflict cloud to identify the focal point (root cause) of a financial services firm’s risk profile, identifying and challenging an underlying erroneous assumption. The process followed is presented, and a case study examined. Participants learn how to use an operational risk assessment and the change matrix conflict cloud to identify the focal point (root cause) of the firm’s risk profile. Participants examine and explore the reasons that the problems / risks exist, determine the convergence to a core problem, and the effect of 'raising the goal.' Also, participants learn how to align the resolution of the core conflict with the firm’s value proposition to the market and how to run small batch / fast cycle times to test the value assumptions.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
