About this Presentation
From rural hospitals in Africa to dental clinics and private practices in the U.S., the same core principles drive better patient flow: synchronized priorities, readiness before starting, coordinated handoffs, and schedules designed to match actual patient demand. These ideas work across settings—but putting them into practice is rarely straightforward.
This session shares real-world stories of healthcare teams who improved access and performance not by working harder, but by working differently. Instead of focusing on tools or technology, we’ll explore how to overcome the real challenges: unclear goals, broken communication, and resistance to change. Attendees will leave with a sharper way to spot what’s holding their system back—and what it takes to move forward.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
You’ll see how predictive critical resource scheduling turned reactive hospital logistics into a forward-looking care flow engine, slashing surgery reschedules and stabilizing bed availability.
The session shows how integrating real-time visibility of resource demand — from monitored beds to staff availability — can reduce length of stay, cut overtime, and elevate patient experience without extra capacity.
It hints that by aligning scheduling, care paths, and priority signals across units, hospitals can transition toward value-based care while improving throughput, reducing waste, and enhancing outcomes.
Instructor(s)
Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Kaiya Wadhwa
Kaiya Wadhwa is a healthcare operations leader and clinical workflow expert with
over a decade of experience in dentistry and healthcare systems improvement. As a
clinical consultant for Better Solutions Consulting, she has partnered with
Federally Qualified Health Centers (FQHCs) and international healthcare
organizations to optimize productivity, streamline operations, and expand access to
quality care in underserved communities.
Her background spans from hands-on clinical work to executive-level operations
consulting, including international work in Mozambique and leadership roles in
New York’s dental healthcare system. She has successfully led productivity-
focused redesigns, developed preventive maintenance and inventory control
systems, and trained care teams to improve patient outcomes and operational
flow. Kaiya holds advanced education in biomaterials and project management and
is certified in Lean Six Sigma, project management, and data analytics, with
extensive practical application of TOC principles. Her passion lies in bridging
clinical excellence with operational efficiency to elevate healthcare delivery for
those who need it most.