About this Presentation
The white webinars are targeted to offer new ideas, techniques and processes for being included in the TOC BOK. Thus, it is critical that you watch the webinar and raise your reservations and suggestions to improve the material. Of course, we'd like to hear your judgment whether the knowledge is a worthy addition to the current TOC BOK. Learning from experience, by Eli Schragenheim, who has developed the process together with Dr. Avner Passal, is a methodology to learn the RIGHT lesson from events that seem to contradict our earlier expectations. Eli Schragenheim has also submitted a white paper describing the proposed methodology and it appears on the TOCICO site for anyone who likes to read and optionally respond to it. The webinar is a summary of the content of the paper.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Learning from experiences is crucial in updating our understanding of cause and effect in our reality. This involves recognizing when we are surprised or when there is a gap between our prior expectations and reality, which indicates a flawed paradigm.
A team is necessary in organizational learning to avoid the risk of sticking to the first explanation and to use logical arguments rather than purely emotional ones. The team should include both people involved in the event and external people.
The inquiry should be led through hypotheses built upon basic facts. These hypotheses should be checked to see if they happened. The team should ask 'how come' until they have a flawed paradigm, then update the paradigm so it is much more in line with reality.
Instructor(s)
Eli Schragenheim
Eli Schragenheim is a well-known international management educator, author and consultant active in various fields of management. He worked with a huge variety of organizations all over the world, including public-sector organizations, industrial, high-tech and start-ups. Since he had joined Dr. Eliyahu M. Goldratt, the famous creator of the Theory of Constraints (TOC) in 1985, Eli Schragenheim had taught, spoke at conferences, and consulted all over the globe. Eli Schragenheim is the author of several books on various aspects of management. His last book, Throughput Economics – Making Good Management Decisions, together with Henry Camp and Rocco Surace, was published in July 2019. Eli Schragenheim first book Management Dilemmas (1998) showed a variety of problematic situations in management and the rigorous analysis leading to the right solution. Next he collaborated with William H. Dettmer in writing Manufacturing at Warp Speed. In this book the new concept of Simplified-DBR, now a key concept in production planning according to TOC, was introduced. He collaborated with Carol A. Ptak on ERP, Tools, Techniques, and Applications for Integrating the Supply Chain, and with Dr. Goldratt and Carol Ptak on Necessary but Not Sufficient. In 2009 his book Supply Chain Management at Warp Speed, with William H. Dettmer and Wayne Patterson was published. In March 2015, Eli has opened a blog, now containing more than 140 articles on various topics in TOC that everybody can access.